Family Health Centre Dental SMS Privacy Policy
Danforth Dentists / Family Health Centre Dental is operated by FAMILY HEALTH CENTRE INC.
At Family Health Centre Dental (https://www.danforthdentists.com), we respect your privacy. This policy outlines how we collect, use, and protect your information when you use our Text Message Service.
This policy applies specifically to your use of our Text Message Service and does not modify our general Privacy Policy, which governs our broader relationship with you in other contexts.
How We Use Your Information
We use the information you provide exclusively to operate our messaging service. Specifically, Family Health Centre Dental sends text messages to patients and prospective patients who have consented to receive texts regarding:
- Appointment scheduling
- Appointment confirmations and reminders
- Office-hour responses
- Responses to dental-service inquiries submitted by phone, text, or website form
Message Frequency, Rates, and Opt-Out
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for help. For full program details, please read our SMS Terms and Conditions.
Information Sharing and Disclosure
To effectively deliver our Text Message Service, we must share your information with the infrastructure partners that make SMS communication possible.
Who we share information with:
- Platform providers (such as CallRail)
- Telephone companies and cellular carriers
- Other specialized vendors who help us deliver your messages
Who we WILL NOT share information with:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will be strictly protected and are excluded from any type of third-party sharing or disclosure for marketing.
Legal and Safety Disclosures
While we fiercely protect your privacy, we may disclose your information if strictly required to do so by law. This includes sharing information to:
- Satisfy any applicable legal, regulatory, or governmental requests
- Avoid liability
- Protect the rights, property, or safety of Family Health Centre Dental, our patients, or others